' NAMI Store
NAMIStore developed by 3dASAP
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Branded Products start a conversation.
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Who manages 'NAMIStore'? (a.k.a. Why 3dASAP?... 3dASAP cares!)

How do I signup on the NAMIStore mailing list (to get info on great specials)?

How do I contact NAMIStore?

When will I receive my order?

How can I get a price quote for an item not currently on NAMIStore?

Can NAMIStore products be customized for my Affiliate, contributors or sponsor organizations?

How many products do I need to order?

What payment methods do you accept?

Where is NAMIStore by 3dASAP Promotional Solutions located?

What are your customer service hours?

What happens to my order after it's placed?

What is NAMIStore by 3dASAP's Privacy Policy?

What is the BEST PRICE GUARANTEED Section?

What is the 3-month guarantee on retractable banners?

What is your return / cancellation service policy?






Who manages 'NAMIStore'? (a.k.a. Why 3dASAP?... 3dASAP cares!)

    • Founded to serve Non-Profit Organizations in 2002
    • Proven dedication to the long term success of the NAMI Affiliates and the National Office
    • Full service provider focused on serving all your print and promotional needs
    • Provides leading edge technology to provide low cost solutions at the highest quality
    • We take pride in delivering classic, professional customer service with a smile

I am Happy.

Our NAMI Story

The Beginning

In 2000, our president had a family member receive a diagnosis of Bipolar disorder. As for most of us involved with NAMI, it is in knowing and caring for another that we start on the journey to gain knowledge and understanding.

Meeting NAMI

NAMI was the only organization that listened. Our president became active in NAMI Austin participating in support groups, taking the Family to Family course, becoming a trained facilitator and eventually joining the NAMI Austin Board as Vice President of Publiciity. It was during this multi-year tenure that the organization's need a strong brand and successful funding was apparent. Brand Development depends a lot on print and promotional products, so in addition to creating and managing a successful annual event, building the first NAMI Austin website, we also became their marketing partner.

Highlights through the Years

The 3dASAP relationship was built through the grassroots network within the NAMI Affiliates. One Affiliate at a time.

By 2003, 3dASAP began operating a website for the affiliates to reduce design and print cost for all the Affiliates. NAMI was not charged for this technology and pays no hosting, development an maintainence fees to this day.

In 2004, we attended our first NAM National event and the word spread quickly of our services around the country. We have set up a booth with affordable products at every National Conference since. Sometimes having as many as 6 tables filled with value priced products of excellent quality.

Beginning in 2005, 3dASAP was awarded our first National NAMI Contract as the official vendor for NAMIWalks T-shirts and Walker Prizes. 3dASAP has been the chosen vendor for NAMIWalks ever since, managing the NAMIWalks Prizes every year and managing the official event T-shirts for 5 years. (most recently in 2010)

2007 was the year that 3dASAP's service was recognized by NAMI National by awarding us the Nationally Preferred Marketing Vendor. At this time, a complete redesign of our 3dASAP NAMI website was provided probono to enhance our ability to serve the nation. We became a permanent fixture on NAMI.org as the NAMI Store.

2010 marked the launch of the INKitz technology that was specifically designed to assist NAMI in raising more funds through the NAMIWalks event. Team t-shirts increase fundraising, we made it easier for everyone.

Today, we have once again revamped the NAMIStore to pull together the latest technolgy and provide an upgraded appearance that supports our new tagline. "A caring conversation can change everything. Branded products start a conversation." It is certainly a documented fact that most nonprofit participation (funding, volunteers, etc.) is based on that initial conversation. "What's NAMI?" should be music to your ears, 3dASAP makes sure the question is asked.

The future is very bright for our national collaboration with NAMI National. We are just getting started. Soon, single piece items will be customizable in NAMIStore.com, including t-shirts, banners, awards and other predesigned but customizable items. In addition, nationwide fundraising ideas and product lines are on the horizon.


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How do I signup on the NAMIStore mailing list (to get info on great specials)?

NAMIStore Mailing List Signup!

Email Specials
 


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How do I contact NAMIStore?

NAMIStore by 3dASAP Contact Info


Phone: 512-833-7972
Fax: 512-491-6565
Email: nami@3dASAP.com
URL: www.NAMIStore.com



Customized NAMI Affiliate Products
Phone: 512-833-7972
Fax: 512-491-6565
Email: nami@3dASAP.com



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When will I receive my order?

You will receive an Order Confirmation via e-mail. In stock items, will be shipped within 24 hours. The level of service that you choose will determine when your product(s) arrive. All UPS Service is guaranteed. Since USPS delivery time varies considerably, we recommend UPS Ground service for the most economical and reliable service. UPS 3-Day Select, UPS 2nd Day Air, and UPS Next Day Air are other guaranteed services offered; however, these more expensive service levels may not be necessary if UPS Ground will meet your needs. Please see the time-in-transit map below. For exact time-in-transit click here to calculate UPS shipping with Zip Code.

UPS Time in Transit Map from 3dASAP in Austin, TX 78728
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How can I get a price quote for an item not currently on the NAMIStore?

Be sure to check the online catalog, and feel free to 'get a quote'. Otherwise, Email nami@3dASAP.com or give us a call at 512-833-7972, we are all HAPPY to help.

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Can NAMIStore products be customized for my Affiliates, contributors or sponsor organizations?

Certainly, we are HAPPY to help. By referring other likeminded organizations to 3dASAP, your Affiliate may benefit by receiving enhanced pricing or assistance in ensuring that top quality products are available at your events. Plus, anytime we can support each other our partnership grows and everyone will enjoy new features as we grow together. We believe in win-wins.

Please note that custom orders typically require minimum orders; however, you can rest assured that 3dASAP will provide the lowest minimums and lowest prices. We now even have a Guaranteed Best Price category of the top promotional items at 1/2 minimums and the guaranteed best price.

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How many products do I need to order?

The minimum order varies by product. Please see the individual product detail for this information.

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What payment methods do you accept?

We accept VISA and MasterCard as methods of payment through the shopping cart.

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Where is 3dASAP Promotional Solutions located?

Our office and warehouse are located in beautiful Austin, Texas.

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What are your customer service hours?

Our normal hours of operation are 9:00 AM to 5:00 PM, CST Monday through Friday. You can expect a helpful and happy response from any inquiry within 1 business day. (excluding Holidays)

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What happens to my order after it's placed?

When an order is submitted, our warehouse is notified to package and ship your products.

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What is 3dASAP's Privacy Policy?

You can count on us to be respectful of your privacy at all times. For complete details, click here for 3dASAP's Privacy Policy.

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What is the BEST PRICE GUARANTEED Section?

Other than being guaranteed to be a very low price....

Items in the BEST PRICE GUARANTEED Section have the following guarantee of best price:

(Please note: The competitor must be an ASI member and have a commercial address.)

TIME LIMIT - Price matching only takes place before the sale. It is the customer's responsibility to submit proof of lower price and a URL link must be included in the notes section of your order. Customers asking for a price match will receive an e-mail response or phone call within 24 hours to notify whether the request was approved or not. Price matches can also be verified by calling our main office. NAMIStore is not currently offering retroactive price matching.

PROOF OF PRICE - Must be verifiable from an advertised price (verbal/phone quotes not applicable for price matching) for an identical item in print or online from a competitor with a commercial address and an ASI number. All costs must be included in a competitor quote (run charges, Set up fees) with the exception of necessary 3rd party charges such as freight and shipping. Vendor must have the item in stock at the quantity being ordered.

LOCAL VENDOR VS NATIONAL VENDOR - We will price match local vendors that meet the criteria set forth in "proof of price" section.

LOW STOCK EXEMPTIONS - The NAMIStore warehouse maintains inventory based on meeting requirements to fulfill daily orders. Price matching for unusually large orders may incur a slight variance in shipping time based on the product being ordered and availability to raw materials. Price matching is also subject to competitor's ability to produce the item in the quantity being ordered. (See "proof of price")

SPECIAL SALES - Special sales and/or promotions offered by competition may be eligible for price matching and are handled on a case by case basis.

REBATES - NAMIStore will not price match products AFTER mail in rebates. Rebates are offered by manufacturers to assist 3rd parties in the sales of products.

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What is the 3-month guarantee on retractable banners?

*3 month guarantee on retractable banners** "Retractable banners are guaranteed for 3 months. Anyone handling your banner should use proper care in opening, closing, storing, and resisting shock to maximize banner usage."

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What is your return / cancellation service policy?

*Return Policy* Our company has always been based on creating HAPPY clients. Our service policy is designed to ensure that we continue to build on this foundation while ensuring that all participants in the order process have a reasonable responsibility for their role in the outcome of the experience. You can count on us to always be more than fair.

All returns must be authorized by our office and contain a return authorization number written on the outside of each box. The correct return address for returns and a return authorization number will be provided by our office.

Blank merchandise or generic product imprinted with the approved logo of the National Office can be returned with an approved return authorization number for a refund equal to product cost minus a 10% restocking fee.

Custom orders that have not been placed into production can be cancelled for a fee of 10%, plus cost incurred (which may include art charges, set-up charges, shipping charges of blank merchandise to press, etc.)

Customized merchandise is not refundable or returnable after it is produced and shipped. In the case of a damaged product or a misprinted custom product, your order will be reproduced and shipped as soon as possible. Client approved customization produced as approved is not a misprint. Customer art approval includes, in person approvals at conferences or in the traveling store, instant online proofs, emailed proofs, producing of customer supplied artwork, or approved description, which could include fonts, font size, spelling, content, etc.

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